Many people are ushered into managerial positions without the required managerial training. Some become managers through a promotion that come in recognition of their technical expertise. Others become managers through formal management training. What makes the difference, does it matter how one get to be a manager? Does the manager's skills reflect in team performance, are teams a reflection of their managers? Other people refuse to take responsibility...

An easy-to-use guide for ambitious managers on how to create a high-trust high-performance workplace, based on survey input from two million employees in eighty countries. Widely translated and published in eight editions, Trust Rules achieved Amazon #1 Best Seller (International Business) within one week of launch and was a long-listed 'Non-Obvious Book Award' 2018 Winner. The authors are high-profile Great Place to Work insiders: writer and management...

From well-respected human resources and corporate training experts Jeanne C. Meister and Karie Willyerd, a must-read guide to the innovative strategies that the best companies are using to create a workplace that the best talent chooses-both today and in 2020. In The 2020 Workplace, Meister and Willyerd offer a battle plan to start winning tomorrow's employees today.

Speakers and author of the bestselling books Maximum Achievement and The 100 Absolutely Unbreakable Laws of Business Success, offers 21 proven strategies that will give you a competitive edge in selecting and keeping excellent people. Concise, handy, quick to read and easy to apply, from corner cubicle to corporate suite, managers today say their biggest concern is the competition for talent. The critical constraint on the growth and success of any...

Change Is Everybody's Business challenges readers to realize the power they have to make things happen-to support, stymie, or redirect change. Pat McLagan draws on her thirty years of experience consulting on change projects worldwide to outline the beliefs, character traits, and actions that will enable anyone to welcome change and take advantage of it rather than fear and resist it. Taking a conversational approach to a serious subject, she uses...

How can multinational companies implement DEI initiatives across different countries and cultures? This book offers five proven principles for advancing social justice with a nuanced understanding of local customs. DEI cannot be addressed globally through a single-culture worldview. The specifics of a successful DEI change effort in the United States may be irrelevant in another country. Succeeding locally, understanding the market and acknowledging...

Is your talent strategy a unique competitive advantage? As competition for top talent increases, companies must recognize that decisions about talent and its organization can have a significant strategic impact. Beyond HR shows how organizations can uncover distinctive talent contributions, strategically differentiate their HR practices and metrics, and more optimally allocate talent to create value. Illustrations from companies such as Disney, Boeing,...

Finding and keeping good employees is crucial to the success of every business, but it's not easy. This book will show small-business owners how to develop a human resources plan tailored to their needs. From hiring and orientation to developing company policies and negotiating employment contracts, this book covers the essentials of employee management. Like all the books in the 101 for Small Business series, each topic in the book is explained...

Mediation ist eine bewährte Methode zur Konfliktlösung, die Sie selbst anwenden können. Dieses essential stellt anschaulich den Weg vom Problem zur Lösung anhand von konkreten Beispielen aus der Praxis dar. Die Grundprinzipien dieses Verfahrens sowie der Ablauf nach dem Phasenmodell und die Gesprächstechniken werden nachvollziehbar erläutert. Ebenso werden andere Verfahren zur Konfliktbearbeitung neben der Mediation sowie deren Vor- und Nachteile...

The Human Resources department is the biggest target in the sights of every employer and every employee. It carries the can for everything that goes wrong: Redundancy, Sickness absence, poor Performance, and toxic Culture. It also picks up every crappy job that will prove its value. Much blame is, in truth, laid at the wrong doors, but Human Resources inadvertently take the rap because they pride themselves on being the 'heart and soul' of the organisation....