CustomerCentric Selling
(eAudiobook)

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Published
McGraw Hill-Ascent Audio, 2005.
Physical Description
4h 21m 0s
Format
eAudiobook
Language
English
ISBN
9781639291281

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Citations

APA Citation, 7th Edition (style guide)

Michael T. Bosworth., Michael T. Bosworth|AUTHOR., John R. Holland|AUTHOR., & Chris Ryan|READER. (2005). CustomerCentric Selling . McGraw Hill-Ascent Audio.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Michael T. Bosworth et al.. 2005. CustomerCentric Selling. McGraw Hill-Ascent Audio.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Michael T. Bosworth et al.. CustomerCentric Selling McGraw Hill-Ascent Audio, 2005.

MLA Citation, 9th Edition (style guide)

Michael T. Bosworth, Michael T. Bosworth|AUTHOR, John R. Holland|AUTHOR, and Chris Ryan|READER. CustomerCentric Selling McGraw Hill-Ascent Audio, 2005.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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Grouped Work ID8c6695f8-9f06-abc3-f017-1e56ef5ba8d7-eng
Full titlecustomercentric selling
Authorbosworth michael t
Grouping Categorybook
Last Update2022-10-18 21:45:36PM
Last Indexed2024-02-20 03:47:17AM

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Last UsedJul 23, 2023

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    [synopsis] => The program is revolutionizing high-end selling, by showing companies how to “clone” their top sales performers CEOs would pay anything to replicate their best salespeople; CustomerCentric SellingTM explains instead how to replicate their skills. It details a repeatable, scalable, and transferable sales process that formats the questions that superior salespeople ask, and then uses the results to influence and enhance the words and behaviors of their colleagues.

CustomerCentric Selling TM shows salespersons how to differentiate themselves and their offerings by appealing to customer needs, steering away from making one-way presentations toward having meaningful and goal-oriented conversations. Currently offered in workshops and seminars around the world, its program provides step-by-step directions to help sales professionals:

Transform sales calls into interactive conversations.
Position their offerings concerning buyer needs.
Facilitate a more consistent customer experience.
Achieve shorter sales cycles.
Integrate sales and marketing into a cooperative, cross-functional team.

CustomerCentric SellingTM details a trademarked sales process that incorporates dozens of elements, skills, and sequences into a coherent and proven methodology. By teaching a specific yet innovative model for selling big-ticket, often-intangible products and services, it shows sales professionals and executives how to make the seller-buyer relationship far less adversarial, and take selling to a higher level.
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